Conflict in the workplace is inevitable, and learning how to create productive conflict resolution is a necessity. One of the most common causes of conflict among employees is miscommunication. The first step toward successful communication is identifying how your own behaviors affect the situation. The assertive continuum is…
Looking for fresh, new, Millennial faces to add to your team? Then be sure to keep in mind that Millennials are a unique breed—all 80 million of them. According to parade.com, they will make up one-third of the population by 2020. In fact, a stat released in April…
Previously posted to the Greater Memphis Area Chamber of Commerce blog. Ideas are amazing things. If you think about it, they are really the basis of everything. Every business or product that exists was spawned from an idea, and ongoing growth and innovation of those businesses and products…
When I was in college, I lived with my sister in an off-campus apartment with reserved parking for each unit. While there were plenty of visitor spaces, our neighbor’s boyfriend always parked in our spots despite us asking him to move at least once per week. One time…
If you remember nothing else from what you are about to read, remember this: patients are customers. With that said, communication professionals who work with or for health care organizations must address them as such through messaging. Blame it on the cost of health care, government policies or…
Author’s note: Spoiler alert! Season six plot details are revealed in this blog. If you’re a Downtown Abbey devotee like me, you’re aware of the budding relationship between Mr. Carson and Mrs. Hughes over the last two seasons. Last season’s proposal by Mr. Carson to Mrs. Hughes was…
What advice would you give to others that want to land an internship somewhere like Obsidian? T: Any student can land an internship with an awesome firm like Obsidian by taking advantages of the opportunities that are presented to them, such as participating in university organization and events.…
If you ask some of my co-workers at Obsidian, they would probably tell you I’ve got a lolcat for every occasion. But if I’m being honest, we all have a few choice memes that make their way around our office now and then. To celebrate Obsidian’s 10th anniversary,…
On March 1, I will celebrate my eighth anniversary at Obsidian PR. Wow! Eight whole years in one place! It was exciting to join our firm when we were young, and it’s been exciting to see how we’ve grown and changed over the years. And, of course, there…
Click on the image to enlarge. Here are a few of the things that I periodically think make us who we are! - Kerri #PunIntended