Picture it: you’re sitting at home, and suddenly you start to hear “drip drop, drip drop, drip drop.” No matter how that sound makes you feel, one thing is certain – you’re going to take action. The same applies to your organization’s next drip campaign. Let’s take a…
For any business – but especially small businesses – culture and team are critical and deserve constant attention. A cohesive team and employees who stay with you for years more often than not translate into smooth operations and years of success. Whether a team member leaves on good…
Staff training may seem like a daunting task to some, but it is necessary for both your frontline staff and the “face” of your organization. While you may feel as though you can speak confidently about where you work, what you do and why, there’s always room to…
Throughout history, the dawning of a new year has always been synonymous with beginnings. In fact, the month of January was named after the Roman god Janus. Depicted with two faces, one facing forward and the other backward, Janus was the god of gates and doors, often associated…
We’re always just a finger tap away from near-instantaneous connection with others. It’s as simple as pressing send on a text, liking a photo or commenting on someone’s post. While technology has its perks, that pesky screen sometimes gets in the way of forming connections and showing genuine…
You’ve probably encountered a business with clear internal communication gaps before. It’s easy to spot. Employees don’t have answers to questions, practices are changed with no notice or you receive conflicting information from different employees. That’s one aspect of internal communication. A second aspect focuses on communicating essential…
Social media is complicated – from the actual, technical management of a professional social media page to the operator’s personal feelings about the digital ecosystem, it’s clear that social media is enigmatic and divisive. But more than either of those, it’s enticing. The platforms (we now know) are…
While all businesses have a story to tell, the nonprofit sector's donation component makes storytelling imperative. You have to demonstrate how the work you do supports your mission, strengthens the community and/or changes lives. You can do that through data, but people are more likely to be moved…
The art of donor connection When you give a gift, you don’t do it to be thanked. But man, does the acknowledgement feel good! In the same way that a beautiful thank-you note after a housewarming party endears you to the new homeowner, a well-executed donor connection plan…
Jump scare: your event gets canceled, a beloved program is changed or a popular product gets discontinued. If any of these made the hair on your arms stand up, don’t worry – you’re not alone. Delivering spooky news to your business’s audience can be frightening, but having the…