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Is universal recognition desirable?

Every organization is competing for consumer attention. Out of fatigue in that process, one of the key phrases I sometimes hear is, “no one knows about [insert: us, this event, this program or anything they’re promoting]. The first time I heard that, it stung a bit. I was…

Creating effective, efficient drip campaigns

Picture it: you’re sitting at home, and suddenly you start to hear “drip drop, drip drop, drip drop.” No matter how that sound makes you feel, one thing is certain – you’re going to take action. The same applies to your organization’s next drip campaign. Let’s take a…

Why shorter, sharper surveys are smarter

Think about all the surveys you’re asked to complete –after purchases, after events, after customer service calls, after webinars, etc. The list goes on and on. We’re all inundated with messages every day, so we’ve become increasingly selective about what we engage with. That’s why organizations that want…

Why research should be step one in your new PR partnership

So you’ve decided to hire a PR firm. Now what? It might seem as simple as filling them in on what you want to do and hitting the ground running! While there are definite tactical wins that can happen immediately after bringing a partner on, a longer strategy…

Garnering insights from employee surveys

The best way to learn what your employees are thinking is to ask! Employee surveys are a great tool for gauging satisfaction, identifying potential improvements and, ultimately, implementing changes that benefit your company overall. We break down the steps for creating a useful employee survey and for gathering…

Pro tip: Treat your brand like your baby

Bringing a new life into the world was one of the most beautiful experiences I’ve ever had. It created a new burst of joy in my heart, but it also came with an inherent, tangible responsibility that smacked me dead in my face (a good smack). That same…