From The Rock

Tips to set (and crush) your 2020 career goals

By | January 15, 2020

Hello, 2020! As we head into a new year – and a whole new decade – I’m sure we’re all resolving to make some changes personally and professionally. What steps are you taking to actually achieve your career aspirations this year? As PR folks, you know we don’t do anything... Read More »

Why clarity in customer communication is important for businesses

By | January 08, 2020

Have you ever been handed a set of forms to fill out only to be confused by what they are even asking for? Or, find conflicting or insufficient information in paperwork or online that only makes the whole process more complicated and drawn out? The lack of clarity in so... Read More »

2019: A Year to Remember

By | December 31, 2019

In my last post, I shared an agency’s perspective of the fun and success that 2019 ushered to our team at Obsidian. But, I’d like for you to hear directly from each team member and what made this year one to remember.  Lauren Ooh, there are probably quite a few... Read More »

Overcoming first meeting fears

By | July 11, 2018

Starting a conversation with a stranger has always been harrowing for me. If I know in advance I’m going into a conversation with someone I don’t know, it’s almost worse. But, mastering the art of conversation is crucial. The first impression you make on someone can shape your entire relationship,... Read More »

R&R: Relationships and Reputation

By | July 10, 2014

Pull out your old college textbook and the definition of public relations might say something like “managing relationships with various publics or stakeholders.” In 2012, the Public Relations Society of America revised an earlier definition from a few decades ago and stated that public relations is “a strategic communications process... Read More »

Desk Etiquette

By | June 10, 2014

desk-etiquettee

My intention for this blog post was to write about the 10 must-have items on your desk. However, while researching that topic, I came across a more interesting subject to write about: what not to have on your office desk. When you think about office desk etiquette, you may have... Read More »

You don’t know what you don’t know.

By | June 05, 2014

This month, I’ll have been in the workforce full-time for five years. And how that time has flown. I still learn something new every day. And when I look back, I realize how much of what I do didn’t even exist while I was in college. They certainly didn’t teach... Read More »

The juice was definitely worth the squeeze

By | June 03, 2014

As I stood there in the middle of FedExForum about this time last year with my fellow University of Memphis undergrads and we all moved our tassels from the right to the left side of our caps, my eyes started to well up with tears and it hit me, “This... Read More »

Is it time for a website redo?

By | May 29, 2014

An organization’s website is oftentimes the first or second impression for a new customer, and if the site is outdated, dysfunctional or unorganized, it could be the No. 1 reason customers aren’t calling. The Obsidian team recently attended a PRSA Memphis luncheon where Amanda Mauk, digital marketing manager at Le... Read More »

Snapchat: Join the conversation early

By | May 27, 2014

Snapchat, the popular social media app that allows users to send pictures and up-to-10-second videos to a controlled list of recipients, has gained exponential popularity over the last 18 months, causing consumer brands to take notice. Yet, brands have been slower to join the Snapchat scene because it offers no... Read More »