Crisis and conscience
It's no secret, we’re often thrust into situations where communication is key following a mistake or crisis. Here are four tips to remember next time you're in crisis.
It's no secret, we’re often thrust into situations where communication is key following a mistake or crisis. Here are four tips to remember next time you're in crisis.
From Netflix to celebrity drama and TikTok feuds, simple research could have prevented these major PR blunders.
The use of hashtags to improve Instagram post performance is #over. Learn how the use of relevant keywords in captions can impact reach and engagement.
Put on the Game of Thrones theme song and prepare to train for battle.
What are some necessary steps to take for successful crisis management? It all starts with your internal processes.
Conducting research doesn’t have to be costly or complicated, nor does it have to be time consuming. The Obsidian team takes a comprehensive look at research and data gathering for our clients.
Are you ready to BeReal? Consumers are valuing authenticity from brands more than ever, and user-generated content is at the center.
How do you ensure your spokespeople and ambassadors are supporting and enhancing your brand? You train them!
How can we be effective information sleuths and simultaneously produce work that protects and builds our clients’ reputations? Stop making these four mistakes in data use.
We’re looking ahead to the new year at social media trends. From bite-sized content to putting customers first, your brand’s digital presence remains to be the key to success.