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Event season: To event or not to event?

Hosting an event can feel like standing at a fork in the road. Is this going to be a smart investment or an expensive misstep? Whether it’s a formal gala, a casual mixer or something in between, success comes down to this: identifying event goals, knowing who you…

Back to school, back to basics: brand language

Synonyms are funny things. We’re taught that the thesaurus is a way to find alternative words that add variety to our writing. Let’s look at excellent. If we want to swap it for an alternative, fantastic is at the top of the list. They have a similar feel…

Back to school, back to basics: customer service

Public relations and customer service are often viewed as separate parts of a business, but in reality, they’re two sides of the same coin. PR professionals shape and protect a company’s public image, while customer service representatives focus on providing support that keeps customers happy. See the connection?…

Back to school, back to basics: managing reviews

How often do you check your online reviews? This simple act should be a top priority for your business. Online reviews are a way for your audience to directly communicate with you, as well as see others trusting in your organization. They also boost your visibility, giving you…

Back to school, back to basics: website copy

Launching a new company website is no easy feat. However, it’s a necessary undertaking as your website and content can feel stale and static after a few years. When approaching a website project, remember to keep authenticity at the forefront. While your new website design may have all…