Crisis Management

Breaking bad… News, that is.

The other day, an interesting email came across my inbox. For privacy purposes, I’ve removed names: Subject: [Name of Person] Resignation To Whom It May Concern: [Name], our COO, has resigned.  Please erase her contact information. We will let you know when we have found a replacement COO.…

Honesty is the best policy!

Lance Armstrong. Manti Te’o. Bernie Madoff. Aside from the fact that they are all well-known American figures, it’s not hard to guess what these three have in common. They all got caught in a lie of some sort. It affected them all differently, but ultimately damaged each of…

The Speed of the Crisis Communication Game

On Oct. 28 during the Tennessee-South Carolina football game, South Carolina’s All-SEC running back Marcus Lattimore suffered only what can be identified as a gruesome leg injury in the second quarter. For the sake of the squeamish, I have not included a link to this clip. You can…

A lot can be learned from a mistake

During one of my recent training runs for the Dallas Half Marathon, I accidentally ran 10 miles. How, you may ask, can one accidentally run 10 miles? Well, folks, it happens if you encounter the sign “Trail closed ahead,” and you don’t check the handy-dandy GPS to determine…

Sometimes, simpler is just plain better.

We’ve all been guilty of it at some point – getting distracted while driving, whether looking at our phone, grabbing something out of the passenger seat or stealing a glance into the back to see why the kids are squealing. But we also know that distracted driving is…