Communication

Overcoming first meeting fears

Starting a conversation with a stranger has always been harrowing for me. If I know in advance I’m going into a conversation with someone I don’t know, it’s almost worse. But, mastering the art of conversation is crucial. The first impression you make on someone can shape your…

“Above and beyond”

It’s a phrase every employee hears at some point in his or her career from leadership. “We expect you to go above and beyond” or “We need you to go above and beyond on this project!” That phrase can oftentimes be perceived as stay late, work harder, do…

What does CSR look like in practice?

This blog post originally ran on the Greater Memphis Chamber website. View the original post here.  Welcome back! We’re in the middle of a blog series designed to help emphasize the importance of developing and defining corporate culture. This blog post centers around corporate social responsibility, a hot…

It’s worth a little operational discomfort

When people ask about my daughter, I tell them she’s a hot mess. She’s only 2, but a few weeks ago in church, she clapped after a baptism and said “YAY! WE’RE DONE!” She used her outside voice to ask where Nonna and Aunt Bekah were. (They live…

Public relations’ potential impact is limitless, but results can be limited

The potential impact of a strong public relations campaign is limitless. You can seismically shift public opinion, deeply endear employees to a company or start a social justice movement when PR tactics are executed perfectly. But there are just some things that PR can’t accomplish or challenges we…

Confronting my “anything”

Growing up, my grandmother always told me, “You can do anything you set your mind to.” Throughout my life, I have heard that phrase repeated over and over again. I even began finishing the sentence for her. She passed away a few years ago, but to this day,…

A seat at the table

Imagine your board room during a crucial business meeting and visualize who is in attendance. Your attorney, financial advisor and c-suite executives are likely present. Is someone from your PR or communication team seated at the table? When you make decisions that impact your business it is crucial…