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Things you should never say to a client

Navigating client relationships can be one of the most difficult aspects of agency life. When someone contracts you to provide communication or PR support, it can be challenging to balance your expertise with the client’s expectations. New client relationships can be made or broken by those first few…

Opportunities to support victims of Hurricane Harvey

As Obsidian's only full-time telecommuter, Hurricane Harvey has hit a little closer to home for me. I live in Lake Charles, Louisiana, which took the "third hit" of the storm that just won't go away. My house has been spared, as have my family's homes here. Some of…

What it takes to keep FedExForum clean

With around 100 arena events and 100 private events every year, FedExForum hosts millions of guests annually. Most people attending these events are completely oblivious to the “show” that’s going on behind the scenes – the hundreds of people an unbelievable number of hours put in to make the…

Checklist for promoting your next event

Want to engage your key audiences in a memorable way? Need to raise funds for your organization? Do you have a new product to launch or a new location to promote? Maybe you would just like to create more awareness about your organization or cause. You should consider…

Obsidian launches new podcast

We're thrilled to announce the launch of our new podcast - Off the Rock, On the Record - where we’ll host different members of our rock-star team sharing their insight and expertise on a variety of topics in the public relations industry. Our first episode features Obsidian's new director…

Tips For Wrapping Up An Internship

The sounds of ruffled pages and clinking mugs can be heard at the front desk of OPR as the summer interns pack up their belongings to head back to their universities. Similar sounds flood offices all over the world, as the not-so-new interns complete their final assignments before…

Are you even ready for media relations?

Earlier this week, I read an article on PRDaily.com that outlined the characteristics of a “perfect client,” and many of those characteristics related to media relations. (You can check out the article for yourself here.) That’s likely because media relations is one of the most sought after services…

Q&A with OPR Intern Taylor McKinney

This summer, Obsidian secured a Level 2 intern who was no stranger to Obsidian. University of Memphis graduate, Taylor McKinney, served as a Level 1 intern in the spring of 2016, and we are so happy to have her back as a Level 2 intern! This outgoing, friendly…