From The Rock

Working ‘together’ while working apart is our new mantra

By | March 30, 2020

This column originally ran in the Memphis Busines Journal. You can read it on their site by clicking this link. The “new normal” of this pandemic is our global reality for the foreseeable future ‒ as part of the human race, as individuals, as families and as professionals. And as... Read More »

Fun PR takeaways from the 2020 Oscars

By | February 12, 2020

Every year when the Academy Awards ceremony rolls around, you’ll find me in the comfort of my bed ‒ well prepared with delicious takeout and my Twitter feed rolling with Oscar commentary. And while Sunday’s show earned the lowest ratings EVER in the program’s history, I loved (mostly) every minute... Read More »

2019: A Year to Remember

By | December 31, 2019

In my last post, I shared an agency’s perspective of the fun and success that 2019 ushered to our team at Obsidian. But, I’d like for you to hear directly from each team member and what made this year one to remember.  Lauren Ooh, there are probably quite a few... Read More »

The most wonderful time of the year, indeed!

By | December 30, 2019

As we at Obsidian begin to wind down our work year to spend some much-needed time with family and friends, it seems a most appropriate opportunity to take a look back at 2019. And we do so with great fondness – this year has been our best ever! Three cheers... Read More »

PR gemstones found among some of our favorite streaming hits – part two

By | September 20, 2019

Welcome to part 2 of PR takeaways from some of our favorite binge-worthy shows! Chernobyl (the truth demands to be told) Chernobyl, HBO’s 2019 dramatized account of the nuclear meltdown at the Chernobyl Nuclear Power Plant in 1986 and the days following the crisis, is steeped in details. It’s a... Read More »

PR gemstones found among some of our favorite streaming hits – part one

By | September 19, 2019

With the 71st Primetime Emmy Awards coming up on Sunday, here’s our timely nod to valuable PR lessons from our favorite shows to binge. The Terror (even the best planning and response cannot always avert crisis) The premise of season 1 of AMC’s 2018 riveting horror anthology is scary aplenty... Read More »

Tips on creating a five-star client experience

By | July 10, 2019

If I have one indulgence, it’s eating out. I tease my parents that I have that proclivity because we ate big family meals every single meal growing up with only an occasional pizza or burger indulgence at a restaurant in town. I was restaurant-starved! Honestly, it’s probably because I’m a... Read More »

5 valuable PR takeaways from the 2019 Grammys

By | February 13, 2019

Hi. My name is Courtney, and I am an awards show super-fan. I’m the special kind of entertainment geek who gets giddy for the shows themselves. I order my favorite takeout meal and crawl into bed with remote in hand. Happy. Place. Found.   Although I was knee-deep into fun... Read More »

Creating a work sanctuary

By | August 29, 2018

I adore the word sanctuary or maybe it’s just the thought of what it represents. It makes me feel warm and safe and cared for. I believe a certain kind of freedom lives in that idea – not all that different from the kind of liberty that takes up residence... Read More »

Whose job is it anyway?

By | May 30, 2018

We’ve all been there. Whether in a supermarket, hotel, airline ticket desk, restaurant or on a company helpline, we as customers experience countless opportunities every day for good service. Yes, good service. There are so many ways for a company to meet expectations or even – gasp! – exceed them.... Read More »