From The Rock

Frightening PR: Managing scary personalities

By | October 25, 2017

Picture this. You’ve just landed a coveted media placement for a client. When you tell them about it, you’re told it’s all wrong. In another scenario, you give strategic counsel to an executive regarding a concerning situation. It seems like you’re on the same page, but the results are disastrous... Read More »

Frightening PR: Fears of a new PR professional and how to overcome them

By | October 09, 2017

Fresh out of college, degree in hand, and you’ve landed your first PR job! In my case, I have internship experiences under my belt, so I knew a thing or two about working in an agency before I graduated. But, what happens when the only thing that you know is... Read More »

Meet our new Obsidianite, Whitney Albert!

By | October 27, 2016

We’ve got a new member on our full-time team at Obsidian PR! Whitney Albert joined our team as an account manager at the firm this summer after moving to Memphis from Little Rock, Arkansas. So, let’s get to know her a little better! How did you get your start in... Read More »

Meet our new Obsidianite, Taylor McCormick!

By | August 01, 2016

We’ve got a new member on our full-time team at Obsidian PR! Taylor McCormick joined our team as an account assistant at the firm this spring after moving to Memphis from Nashville, Tennessee. So, let’s get to know her a little better! Memphis is quite a bit different than the... Read More »

Step One: Plan

By | February 22, 2013

I used to think life was all about spontaneity. I still do, on some level. It always seems like the great stories are the ones that result from that time you intended to have a lazy movie night with friends in college, but on a whim, drove to New Orleans... Read More »

You talkin’ to me?

By | October 01, 2012

Tim Westergren, the founder of Pandora, emailed me the other day. Yep, that’s right. And today, just 30 minutes ago, I got a message from him on my cell phone. The above statements are absolutely true, but they might not mean exactly what you think they mean. No, Tim and... Read More »

Let’s keep it green, folks. Keep it green.

By | September 27, 2012

At the Obsidian office, we know how to recycle. We have two separate trash bins – one for cans only and one for other materials – and keep a mountain of newspapers and magazines that are all recycled or donated to the Humane Society of of Memphis & Shelby County... Read More »

The Naughty List

By | September 24, 2012

Please read this sentence aloud: “You know, the restaurant we ate at on Friday was super luxurious, and the staff was wonderful. However, the dining area was outdated, and the tables were sort of tiny. We had a good meal though.” Now – and don’t cheat by glancing back up... Read More »

There’s no “I” in team

By | September 20, 2012

“No man is an island…and therefore, never send to know for whom the bell tolls; it tolls for thee.” In John Donne’s Meditation 17, he emphasizes the interconnectedness of mankind. It’s also a pretty accurate metaphor for our culture here at Obsidian PR. You see, although each client is officially... Read More »

Hey, customer! Take a chill pill!

By | September 17, 2012

OK, so while this may be what’s coming to mind as you open your mouth to diffuse an emotional customer, good communication skills will filter this statement into something pleasantly soothing and magically transformative. Some may claim that performing magic would be easier than pleasantly responding to an irate customer,... Read More »